Overview

One of India’s largest IT services company and India’s premier travel services company joins hands to create a unique employee reward program

Appiness is approached to create the platform for the system to streamline the process.

Our task is to create a system that can improve the rate of usage of the employee benefit programs run by Wipro thru their long service employee benefit plan.

The problem was very simple, despite having great offers, there is no proper system to claim the benefits, thus missing out claiming them by most of the employees.

Objective- Project Description

Wipro Technologies had a very exhaustive employee incentive scheme based on their experience and duration of service with the company.
That is when they tied up with Hammock Holidays, a travel company with 25 years of experience in travel, MICE and employee incentive plans.
The platform was to cater to an employee base of almost 2 lac people across India. The qualified employees would get notification and they can claim it from Hammock’s portal.
Our task was to create a platform and process to streamline the whole flow, from qualifying for the program until the employee claims the offer, from a multitude of options available.
And this had to run on the existing Wipro systems, which would share the details to the Incentive Platform thru APIs.

Approach- Travel to celebrate your loyalty

We created a complete platform for Wipro Employees to login and claim their rewards. This was an external system managed completely by Hammock Holidays, running on cloud.

From login until completion of the redemption of available prizes, there was constant data exchange between Wipro’s internal systems and the platform. Remember, this was back in 2012, when APIs were not the norm in such cases.

We also worked with Hammock to add an additional module thereby introducing gift vouchers too. This became the biggest hit with Wipro Employees, with people redeeming prizes they had accrued in the past 3 years but had not utilised.